Quintus measures the prerequisites for performance once a year. In addition, managers can make local measurements. One of the success factors for the Agerus method in Quintus is how the result is utilised:
– All managers work actively with their groups about what the survey tells us. The tool also has an activity manager which ensures that the improvements agreed upon by the groups are properly documented and followed-up on. All in all, our employees feel that the Agerus method makes a difference and that creates a commitment to our way of working with these issues.
At Quintus, all components of the Agerus method are implemented. This, among other things, means setting clear objectives, as well as investigating and ensuring that the right prerequisites are in place to perform well and feel healthy.
– For three years now, we have been using the method to clarify the assignment for all employees in our organization, and we have also implemented it as a basis for our performance reviews. In this way, we have fully embraced the idea of clear assignments and the right prerequisites, says Pamela Ernlund. How to do this then depends on the local circumstances; this flexibility creates a real advantage.
The idea of a flexible system that can be adapted to local circumstances is confirmed in discussions with Quintus executives in both the U.S. and in China.