– Our leadership is very much based on a coaching approach where dialogue is important, says Tobias Frohm. Here at Systembolaget, leadership is about creating the right prerequisites for our employees. That is why Agerus, with its focus on the assignment, prerequisites and dialogue, is well-suited as support to our leaders.
But great leadership is never perfected, says Tobias Frohm.
– As leaders, we constantly need to work to close the gap for those employees who feel that they do not have the right prerequisites to do their job in the best way.
Systembolaget, like many other Agerus customers, can see that it is in the mandate (“what am I allowed to do/what I may do”) where there is most potential for improvement. But attacking the issue is not that straightforward, says Tobias Frohm.