Case

Competent and committed people enable Metso Outotec’s result-driven and respectful culture

Agerus offers us an excellent platform for supporting our approach in developing our performance and engagement of our people. We are very pleased with the usability and how easily we can get different reports and comparisons from the Agerus tool. The tool is also helping with the handling of the results, showing clearly where the important improvement areas for each team are.
– Johanna Ahokas, Director, Talent and Engagement, Metso Outotec

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Quintus Technologies – Performance development in a global environment

“We are in a market that is constantly changing through customer needs and new shifts in technology. This means that we as a company must constantly adapt our organization, roles and competencies in the business. All this is complex and has to work across different cultures, but with the help of Agerus we manage to create a common way to capture and deal with these issues.”

Pamela Ernlund, global HR-partner

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Digitalisation and dialogue – the road toward a new customer interaction for SJ

” One of our most important key figures in this context is the satisfied customer index (CSI), where our work with the Agerus method has had a direct and positive impact. The dialogue that has emerged with the help of Agerus has involved and engaged our staff in a way that definitely has carried into the customer experience. Similarly, good leadership creates a culture that has a positive impact on our brand as an employer.”

Henrik Månsson, Head of HR Strategy

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Leadership at Systembolaget

“Our leadership is very much based on a coaching approach where dialogue is important, says Tobias Frohm. Here at Systembolaget, leadership is about creating the right prerequisites for our employees. That is why Agerus, with its focus on the assignment, prerequisites and dialogue, is well-suited as support to our leaders.”

Tobias Frohm, director of e-commerce and former HR director

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