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Perspective

Performance creates results

Results emerge from concrete performance in everyday work. Organisations therefore need to understand what people actually do and the conditions they need to succeed.

Core idea

Results are the effect of what people do, repeated over time.

Organisations often talk about results, objectives and key performance indicators. Objectives, strategy documents and ambitions set direction. Performance – the concrete work that people and teams carry out every day – is what turns that direction into results.

This perspective focuses attention on the connection between what the organisation wants to achieve and what actually needs to happen in the work. Understanding results also means understanding the performance that produces them.

Perspective 03

When performance becomes visible, the organisation can see what creates results, what gets in the way and which conditions need to be strengthened.

What this means for organisations

Executives, HR and managers need to understand the work behind the results.

In practice, this perspective means that the organisation follows both the results achieved and how those results are created. What performance is needed? Which teams deliver it? What supports them or gets in their way in everyday work?

Executive leadership

Results are connected to the logic of the work.

Executive leadership needs to understand the performance that creates the organisation's results and how the organisation must be designed to enable that performance.

HR

Conditions become strategic.

HR can make a stronger contribution when capability, the work environment, leadership and development are connected to the performance the organisation needs.

Managers

Dialogue focuses on what makes a difference.

Managers need to talk with teams about what creates value, the obstacles they face and the conditions they need to succeed.

Connection to Verksamhetsskap®

Verksamhetsskap® connects results with Purpose, performance and conditions.

Verksamhetsskap® helps organisations understand the connection between what they are here to achieve, the performance required and the conditions people need to perform sustainably.

Agerus puts this into practice through surveys, a digital platform, training and consultancy support. Surveys make conditions visible, dialogue makes the findings understandable and the method helps the organisation focus development on what creates results.

  1. PurposeGives work direction and meaning.
  2. ConditionsEnable people to succeed.
  3. DialogueCreates shared understanding in everyday work.

Explore further

See the perspective in a wider context.