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Perspective

Change the situation, not the person

When performance falls short, the organisation first needs to understand the situation in which the person is working.

Understand the perspective See what it means in practice

Core idea

Human behaviour makes sense in context.

When something is not working, attention often turns to the individual. Yet the explanation is frequently found in the situation: an unclear purpose, weak conditions, conflicting demands or ways of working that make success difficult.

This perspective directs attention towards the organisational situation. By understanding what shapes people's actions, the organisation can create better conditions for performance.

Perspective 08

When the situation improves, it becomes easier for people to use their capabilities, take responsibility and succeed in the Purpose.

What this means for organisations

Executives, HR and managers need to look for causes in the conditions surrounding the work.

In practice, this perspective means examining which parts of the situation enable or hinder performance. This makes development work more precise and focused on the work itself.

Executive leadership

The system needs to be examined.

Executive leadership needs to see how structure, priorities and governance shape people's ability to perform.

HR

Individual issues gain an organisational perspective.

HR can contribute by connecting signals about performance, health and engagement with the actual conditions of the work.

Managers

Dialogue shifts the focus to barriers and opportunities.

Managers need to create conversations about what needs to be adjusted in the work situation so that the team can succeed.

Connection to Verksamhetsskap®

Verksamhetsskap® makes the situation surrounding performance visible.

Verksamhetsskap® helps organisations see how Purpose, conditions and dialogue shape people's ability to perform. This makes it easier to improve the situation and focus development where it can make a difference.

Agerus puts this into practice through surveys, the method, training and consultancy support that help the organisation understand where the work situation needs to change.

  1. PurposeGives work direction and meaning.
  2. ConditionsEnable people to succeed.
  3. DialogueCreates shared understanding in everyday work.

Explore further

See the perspective in a wider context.

Next perspective

Development happens in everyday work

Explore why real development happens through the conversations, decisions and actions of everyday work.

Go to Perspective 9

Related service

Consultancy Support

Consultancy Support helps organisations interpret their current situation, prioritise the way forward and change ways of working in practice.

Go to Consultancy Support